Customer Service

Customer satisfaction is important to KILZ®. Please contact our Customer Service team with any questions or concerns about our products or services. Use our email forms below to contact us with your specific questions.

Masterchem Industries LLC

1801 E. St. Andrew Place

Santa Ana, CA 92705
phone: 714-545-7101
fax: 714-545-7102

EMAIL AN EXPERT

Do you have a question? Please send us an email. Select a topic so we can direct your question to the right expert.

PROJECT AND HOW-TO QUESTIONS PRODUCT ISSUES WEBSITE QUESTIONS

COLOR QUESTIONS

Need help and expert advice on your project? Email our KILZ® Technical Experts.
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First Name*

Last Name*

Email Address*

KILZ® News*

Would you like us to send you KILZ® news and special offers via email? See our privacy policy.

Yes

COUNTRY*

USA

Canada

Zip / Postal Code*

Knowing your location allows us to tailor info for you.

QUESTION*

Please let us know how we can help you with your project using as much detail as possible (max. 300 characters)

Optionally attach a photo of your issue or proof of purchase.

Choose File No file chosen

File must be in a jpg, gif or png format. Maximum size is 3MB

PRODUCT ISSUES

Email your product issue to the experts at KILZ®.
Fields marked with an asterisk ( * ) are required

First Name*

Last Name*

Email Address*

Address*

City*

State*

Zip / Postal Code*

Phone Number

Product Category*

Product*

What sort of issue are you having with this product?

Issue*

Please tell us a little more about the problem you are having.*

Estimated Surface Area*

What proof of purchase do you have available?

Store Receipt Product Labels/Containers e-Receipt Paint Formula Sticker None

Optionally attach a photo of your issue or proof of purchase.

Choose File No file chosen

File must be in a jpg, gif or png format. Maximum size is 3MB

PROJECT AND HOW-TO QUESTIONS

Need help and expert advice on your project? Email our KILZ® Technical Experts.
Fields marked with an asterisk ( * ) are required

First Name*

Last Name*

Email Address*

KILZ® News*

Would you like us to send you KILZ® news and special offers via email? See our privacy policy.

Yes

COUNTRY*

USA

Canada

Zip / Postal Code*

Knowing your location allows us to tailor info for you.

QUESTION*

Please let us know how we can help you with your project using as much detail as possible (max. 5000 characters)

WEBSITE QUESTIONS

Need help with our website? Email our webmaster.
Fields marked with an asterisk ( * ) are required

First Name*

Last Name*

Email Address*

Phone Number

KILZ® News*

Would you like us to send you KILZ® news and special offers via email? See our privacy policy.

Yes

COUNTRY*

USA

Canada

Zip / Postal Code*

Knowing your location allows us to tailor info for you.

Topic*

eCommerce

Password Assistance

Mobile App

Other

QUESTION*

Describe your problem or question in as much detail as possible.

TECHNICAL SERVICE

Technical services

1-866-977-3711
Mon - Fri, 6am-5pm PST
Sat, 7am-3:30pm PST
Sun, Closed

orders department

1-800-661-1591
Mon - Fri, 6am-3pm PST
Sat, Sun, Closed

media contact

[email protected]

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